Summary
Week 2
Universiteit van Amsterdam · Business Administration
Y3 - Digital Business ModelsInhoud
De koppen uit dit document, op volgorde. Niet de inhoud zelf.
- Article 6 - Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (Bakus)
- The Experience Concept in Consumer and Marketing Research
- Conceptualizing Brand Experience
- Dimensions of Brand Experience
- Article 7 - Elements of strategic social media marketing: A holistic framework (R.Felix, 2016)
- Article 8 - Social media? Get serious! Understanding the functional building blocks of social media (Kietzmann)
- 2. The seven functional blocks of social media
- 2.1 Identity
- 2.2 Conversations
- 2.3 Sharing
- 2.4 Presence
- 2.5 Relationships
- 2.6 Reputation
- 2.7 Groups
- 3. Differences matter: The 4 C’s
- 3.1 Cognize
- 3.2 Congruity
- 3.3 Curate
- 3.4 Chase
- Article 9 - Consumer Trust in B2C e-Commerce and the Importance of Social Presence: Experiments in e-Products and e-Serv
- Article 10 - Marketing strategies, perceived risks, and consumer trust in online buying behavior (Pappas, 2016)
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