Summary
Week 2
Vrije Universiteit · International Business Administration
Y1 - Cross Cultural MarketingInhoud
De koppen uit dit document, op volgorde. Niet de inhoud zelf.
- Week 2
- 3.1 Buyer Behaviour Challenge
- 3.2 Introduction
- 3.3 The Consumer Decision-Making Process
- 3.3.1 Need/Problem Recognition
- 3.3.2 Information Search
- 3.3.3 Evaluation of Alternatives
- 3.3.4 Purchase Decision
- 3.3.5 Purchase
- 3.3.6 Post-Purchase Evaluation
- 3.3.7 The Loyalty Loop
- 3.3.8 Types of Buying Decisions
- 3.4 Influences on Consumer Buyer Behaviour
- 3.4.1 Internal Influences
- 3.4.2 External Influences
- 3.4.3 Individual Differences and New Products
- 3.5 Organisational Purchases
- 3.5.1 Characteristics of Organisational Markets
- 3.5.2 Organisational Buying Situations
- 3.5.3 The Buying Centre
- 3.5.4 The Organisational Buying Process
- 3.5.5 Organisational Purchase Criteria
- 3.6 Summary
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