Y3 - Consulting Methods

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2tentamens

Summary

Week 7

Universiteit van Amsterdam · Business Administration

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Chapter 12: Discovering Gifts, Capacities, and Possibilities
12.1 When all else fails
12.2 The power of positive deviance
12.3 An example of what is working
Chapter 13: Get the Picture
13.1 The steps in getting the picture
13.2 A word about bias
13.3 Assessing how the situation is being managed
13.4 The discovery interview

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